World-Class Support
For Your Business
Empowering Your Customer Relationships. We provide dedicated agents for chat, calls, and email to help you scale your customer service effortlessly.
Our Expertise
Comprehensive Support Solutions
Whether you need a full team or a single dedicated agent, we adapt to your specific business requirements.
Voice Support
Professional agents handling inbound and outbound calls with empathy and efficiency.
- Inbound Customer Service
- Outbound Sales & Surveys
- 24/7 Coverage
- Multilingual Agents
Live Chat
Real-time assistance for your website visitors to boost conversions and satisfaction.
- Instant Response
- Proactive Engagement
- Order Support
- Tech Troubleshooting
Email Management
Timely and detailed email responses ensuring no customer query goes unanswered.
- Ticket Management
- Detailed Resolutions
- SLA Adherence
- Brand Voice Alignment
Dedicated Manpower
Scalable teams of trained professionals ready to integrate into your workflow.
- Staff Augmentation
- Project-Based Teams
- Dedicated Managers
- Training & QA Included
Why Edison Support
We Don't Just Answer Calls,
We Build Relationships.
In a digital world, human connection is your competitive advantage. Edison Support provides the perfect blend of technology and human touch to elevate your customer experience.
24/7/365 Coverage
We never sleep so your business is always open. Day or night, weekends or holidays, we are there.
Multilingual Agents
Break language barriers with support in English, Spanish, French, German, and more.
Top 1% Talent
rigorous vetting process ensures only the most empathetic and skilled agents join our team.
Quality Assurance
Dedicated QA teams monitor interactions to maintain the highest standards of service delivery.
500+ Active Agents
Ready to join your team
Trusted by Growing Companies
Edison Support transformed our CS department. Their agents learned our product in record time.
Sarah Jenkins
TechFlow Inc.
We needed seasonal scaling for the holidays, and Edison provided excellent manpower instantly.
Michael Chen
GreenLeaf Retail
The 24/7 coverage has been a game changer for our global client base. Highly recommended.
Elena Rodriguez
SaaSify
Get in Touch
Ready to Scale?
We don't believe in lengthy forms. Contact us directly through your preferred channel and speak to a human instantly.
Need a custom proposal?
Call us directly for a tailored solution that fits your budget.
Call Now: +91 97129 75566